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QL5 Firmware V1.02-2 (Previous version)

Important Notice

  • Please do not use the EEE function (*) of network switches in a Dante network.
    Although power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts.

    Therefore we strongly recommend that:

    1. If you use managed switches, ensure that they allow EEE to be disabled. Make sure that EEE is disabled on all ports used for real-time Dante traffic.
    2. If you use unmanaged switches, make sure to not use network switches that support the EEE function, since EEE operation cannot be disabled in these switches.

    * EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. It is also known as Green Ethernet and IEEE802.3az.
  • You need to update the Dante-MY16-AUD firmware to V3.3.9 or later before using the Dante-MY16-AUD with the QL series.
  • Dante Firmware Update Manager v1.4.5.7 does not support Mac OS X 10.6.8.
    Please use Mac OS X 10.7.5, 10.8.5 or 10.9. Or use Windows XP, 7 or 8.
  • When updating the firmware, follow the instructions described in the “QL5/QL1 Firmware Update Guide”. However, you do not need to update the Dante firmware if you update the QL firmware to V1.02.

    Before starting, delete all files with extensions .PGM and .BIN, if any, in the root directory of the USB memory. If you update with the particular CL V1.70 firmware file (C-MD1.BIN), for example, the TOUCH AND TURN knob will become unable to operate. In order to recover from this mistake, copy the downloaded QL firmware file "C-MD1.BIN" in the directory (/ql*_firm102/NAME SUB (* is the model number)) to the root directory of the USB memory, and re-update.

QL/CL/R Compatibility

Please make sure to use appropriate version of QL Editor which is compatible with your QL firmware in reference to the following compatibility chart. Using an unsupported Editor/firmware combination may result in unexpected behavior.

QL Editor QL Firmware CL Firmware R Series Firmware
MAIN DANTE MAIN DANTE DANTE MAIN DANTE
1.0.2 1.02 3.7.1.10 - 3.4.9.3 - 1.2.1 1.70 1.70 3.7.1.10 - 3.4.9.3 - 1.2.1 1.70 3.7.1.10 - 3.4.9.3 - 1.2.1
1.0.0 1.01

Main Revisions and Enhancements

V1.02

Improvements

  • In the QL firmware V1.01, a message was displayed to restart after initialization. This is no longer required. However, in the case of initializing the Dante Setup, be sure to disconnect all Dante devices before initialization.

Fixed Bugs

  • The Windows installer of Dante Firmware Update Manager included in the firmware 'V1.70' zip file does not work due to expiration of the Authenticode certificate. Therefore you cannot install Dante Firmware Update Manager on a Windows PC. We replaced it with the Dante Firmware Update Manager V1.4.7.1 that has fixed this issue. Please use this version for Dante updates. (This installer is compatible with Windows 7 or Windows 8 only.) Please note that Mac OS installer does not cause this problem.
  • Solved a problem in which the DANTE PATCH would not be reflected when you reconnected the "VIRTUAL" I/O device, which was previously set up but did not exist on the network for some time.
  • Solved a problem in which the IN indicator would not light in the INSERT field on the SELECTED CHANNEL VIEW screen.
  • Solved a problem in which the key-in meters for MIX OUT 13-16 would not work on the KEY IN SOURCE SELECT window of the dynamics.
  • Solved a problem in which the patching would not be reflected, if you loaded (or synchronized from QL Editor) a setting file in which an empty premium rack was mounted.

Known issues

  • If the Dante Virtual Soundcard (DVS) is patched to the QL series device using Dante Controller, the patching may not be recalled correctly when the QL series device is restarted. Patch DVS again. In addition, when using a version of DVS for Windows that is older than v3.2.0, the patch after CH41 cannot be performed from QL series consoles.
  • If the setup of REDUNDANT/DAISY CHAIN is changed while the Dante device is not connected with Dante PRIMARY/SECONDARY connectors, no audio signal will pass. Audio will once again pass after the Dante device is connected or after the power for the QL series device has been restarted.
  • In some specific network switching conditions, a QL series device may link at 100Mbps instead of the expected 1Gbps. This could be due to the self-checking function of some switches. Use the Device Status screen of Dante Controller to check the link speed of each device. If it shows up as 10 or 100, then disconnect the network cable for this device and re-connect it to correct the problem. To avoid the problem in most cases, first allow the network switches to fully boot up before turning the power on for the QL series devices.

NOTICE

  • When setting up the latency in Dante Controller, and there is a discrepancy in latency with the transmit device or the receive device, the largest (slowest) latency setting becomes effective.
  • The following device labels are used for detecting a SUPPORTED DEVICE.
    Y###-**********
    # is a three-digit hexadecimal number containing the digits 0 - 9 and uppercase A - F (000 - FFF)
    *indicates any desired character (alphabetical uppercase or lowercase, numerals, or -(hyphen) may be used)
    Up to 31 characters including the 'Y' are supported.
    For the R-series, make sure that the ID indicated by Y###- is not duplicated by any other R-series unit, even if it is a different size.
  • In the QL firmware V1.02, you can remotely control the internal HA of a QL series by using the Port to Port function, from additional QL series or CL series (firmware V2.0 or later) consoles, but be aware of the following restrictions:

    - In the case of QL5, you can remotely control the internal HA from external consoles only when Input 1-32 are patched to Dante Output 33-64 respectively, using the Port to Port functionality (default settings).
    Likewise, in case of QL1, it works only when Input 1-16 are patched to Dante Output 17-32 (the default patching needs to be changed).
    - If the HA channel is incorrectly patched from the QL console, through Dante, to the other console, the A.GAIN knob display of the corresponding channel will disappear when trying to operate it. In that case, please check the patch settings including Port to Port.
    - The QL's internal HA settings can only be recalled by the scene on the QL itself: “With Recall” for the QL cannot be enabled on external consoles.
    - If you recall an Input Channel Library, it will not correctly recall the corresponding HA settings on the remote QL.

former version information.

QL Firmware V1.02

Improvements

  • In the QL firmware V1.01, a message was displayed to restart after initialization. This is no longer required. However, in the case of initializing the Dante Setup, be sure to disconnect all Dante devices before initialization.

Fixed Bugs

  • Solved a problem in which the DANTE PATCH would not be reflected when you reconnected the "VIRTUAL" I/O device, which was previously set up but did not exist on the network for some time.
  • Solved a problem in which the IN indicator would not light in the INSERT field on the SELECTED CHANNEL VIEW screen.
  • Solved a problem in which the key-in meters for MIX OUT 13-16 would not work on the KEY IN SOURCE SELECT window of the dynamics.
  • Solved a problem in which the patching would not be reflected, if you loaded (or synchronized from QL Editor) a setting file in which an empty premium rack was mounted.

Known issues

  • If the Dante Virtual Soundcard (DVS) is patched to the QL series device using Dante Controller, the patching may not be recalled correctly when the QL series device is restarted. Patch DVS again. In addition, when using a version of DVS for Windows that is older than v3.2.0, the patch after CH41 cannot be performed from QL series consoles.
  • If the setup of REDUNDANT/DAISY CHAIN is changed while the Dante device is not connected with Dante PRIMARY/SECONDARY connectors, no audio signal will pass. Audio will once again pass after the Dante device is connected or after the power for the QL series device has been restarted.
  • In some specific network switching conditions, a QL series device may link at 100Mbps instead of the expected 1Gbps. This could be due to the self-checking function of some switches. Use the Device Status screen of Dante Controller to check the link speed of each device. If it shows up as 10 or 100, then disconnect the network cable for this device and re-connect it to correct the problem. To avoid the problem in most cases, first allow the network switches to fully boot up before turning the power on for the QL series devices.

NOTICE

  • When setting up the latency in Dante Controller, and there is a discrepancy in latency with the transmit device or the receive device, the largest (slowest) latency setting becomes effective.
  • The following device labels are used for detecting a SUPPORTED DEVICE.
    Y###-**********
    # is a three-digit hexadecimal number containing the digits 0 - 9 and uppercase A - F (000 - FFF)
    *indicates any desired character (alphabetical uppercase or lowercase, numerals, or -(hyphen) may be used)
    Up to 31 characters including the 'Y' are supported.
    For the R-series, make sure that the ID indicated by Y###- is not duplicated by any other R-series unit, even if it is a different size.
  • In the QL firmware V1.02, you can remotely control the internal HA of a QL series by using the Port to Port function, from additional QL series or CL series (firmware V2.0 or later) consoles, but be aware of the following restrictions:

    - In the case of QL5, you can remotely control the internal HA from external consoles only when Input 1-32 are patched to Dante Output 33-64 respectively, using the Port to Port functionality (default settings).
    Likewise, in case of QL1, it works only when Input 1-16 are patched to Dante Output 17-32 (the default patching needs to be changed).
    - If the HA channel is incorrectly patched from the QL console, through Dante, to the other console, the A.GAIN knob display of the corresponding channel will disappear when trying to operate it. In that case, please check the patch settings including Port to Port.
    - The QL's internal HA settings can only be recalled by the scene on the QL itself: “With Recall” for the QL cannot be enabled on external consoles.
    - If you recall an Input Channel Library, it will not correctly recall the corresponding HA settings on the remote QL.

QL Firmware V1.01

  • first release version (preinstalled version)

License agreement and software

QL5 Firmware V1.02-2 (Previous version)

Upgrade Instruction

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